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Extime: excellence and leadership in hospitality for travelers
Extime: a unique retail and hospitality brand
Groupe ADP has created the retail and hospitality brand Extime to offer passengers a reinvented airport experience in a private area, beyond the security checkpoints. Inspired by boutique hotels, the brand is transforming private areas in airports into a collection of Terminal Shops, initially in Paris and then worldwide, to offer travelers excellence in terms of shop design, retail offerings, service and hospitality, especially through home design mavens who provide support and personalized shopping experiences.
Deployment in Paris and then worldwide
Extime is organized into three categories: Lifestyle (Terminal 2BD at Paris-Charles de Gaulle, Orly 4), Premium (Terminal 1 at Paris-Charles de Gaulle) and Exclusive (lounges at Paris-Charles de Gaulle). The Extime model is now being exported internationally, with the opening of a lounge at Almaty airport.
Spaces designed for everything travelers may need
Relaxation, work or dining? The departure lounges are tailored to every need with their flexible space. For example, Terminal 2B-2D in Paris-Charles de Gaulle offers a 3,000-sq.m space where every traveler can relax or work before boarding. Extime wants to offer memorable experiences before each flight and is bringing culture into airport terminals. One example is Inès, the sleeping cat, a huge sculpture at the center of a lighting installation by Charles Pétillon in Terminal 2E of Paris-Charles de Gaulle.
Excellence confirmed by the latest Skytrax ranking
Embodying the “boutique terminal” concept inspired by hospitality standards, Extime’s boarding lounges show exceptional passenger satisfaction rates. This excellence contributes to the strong results of the Paris airports, regularly recognized at the Skytrax World Airport Awards.
In the 2026 edition, Paris-Charles de Gaulle was voted “Best European Airport” for the 5th consecutive year and climbed to 6th place worldwide. Paris-Orly ranked 34th in the top 100 best airports globally and won the title of “Best Regional Airport in Europe”.
Strong commercial performance in the shops
The commercial performance of retail outlets in restricted areas benefits from the success of the Extime Paris brand, whose revenue per passenger reached 31.7 euros in 2025. The international area of Terminal 1 at Paris-Charles de Gaulle, an emblematic showcase of Extime’s expertise, even ranks among the most profitable terminals worldwide from a commercial perspective. This demonstrates, if proof were needed, that the travel retail strategy — highlighting luxury and iconic French brands — meets travelers’ expectations.
Extime the Campus, a unique site for learning and sharing
Extime The Campus opened its doors in December 2024, the brand's first-ever training campus and a unique place to train, onboard and immerse employees in the Extime brand. Extime The Campus consists of 10 training rooms with capacity for 86 students and a 36-seat amphitheater, totalling 650 sq.m in all. It includes several training rooms adapted to the world of affiliated brands: a room devoted to scents & cosmetics, a lounge inspiration room, a training room dedicated to hospitality and payment transactions, a beauty and fashion room and more.