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Extime: excellence and leadership in hospitality for travelers
Extime: a unique retail and hospitality brand
Groupe ADP has created the retail and hospitality brand Extime to offer passengers a reinvented airport experience in a private area, beyond the security checkpoints. Inspired by boutique hotels, the brand is transforming private areas in airports into a collection of Terminal Shops, initially in Paris and then worldwide, to offer travelers excellence in terms of shop design, retail offerings, service and hospitality, especially through home design mavens who provide support and personalized shopping experiences.
Deployment in Paris and then worldwide
Extime is organized into three categories: Lifestyle (Terminal 2BD at Paris-Charles de Gaulle, Orly 4), Premium (Terminal 1 at Paris-Charles de Gaulle) and Exclusive (lounges at Paris-Charles de Gaulle). The Extime model is now being exported internationally, with the opening of a lounge at Almaty airport.
Spaces designed for everything travelers may need
Relaxation, work or dining? The departure lounges are tailored to every need with their flexible space. For example, Terminal 2B-2D in Paris-Charles de Gaulle offers a 3,000-sq.m space where every traveler can relax or work before boarding. Extime wants to offer memorable experiences before each flight and is bringing culture into airport terminals. One example is Inès, the sleeping cat, a huge sculpture at the center of a lighting installation by Charles Pétillon in Terminal 2E of Paris-Charles de Gaulle.
Excellence confirmed by the latest Skytrax ranking
Extime boarding lounges had an exceptional satisfaction rate of 92% in 2024. That excellence is contributing to the strong Skytrax results for Paris’s regional airports, which captured several honors at the 2025 Skytrax World Airport Awards: Paris-Charles de Gaulle was ranked “Best European Airport” for the fourth consecutive year and ranks seventh worldwide. Paris-Orly Airport ranks 30th among the world’s top 100 airports.
A performance that met all expectations
Groupe ADP’s retail performance in 2024 (shops, bars and restaurants) was led by the success of the Extime Paris brand, which reported revenue per passenger in excess of 32 euros, rising to nearly 90 euros at Terminal 1 of Paris-Charles de Gaulle, the iconic showplace of Extime know-how. That performance offers brilliant proof that Groupe ADP’s hospitality and retail strategy is an ideal fit for traveler expectations.
Extime the Campus, a unique site for learning and sharing
Extime The Campus opened its doors in December 2024, the brand's first-ever training campus and a unique place to train, onboard and immerse employees in the Extime brand. Extime The Campus consists of 10 training rooms with capacity for 86 students and a 36-seat amphitheater, totalling 650 sq.m in all. It includes several training rooms adapted to the world of affiliated brands: a room devoted to scents & cosmetics, a lounge inspiration room, a training room dedicated to hospitality and payment transactions, a beauty and fashion room and more.